Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

A Walker

August 21, 2023

5  out of  5 rating by A Walker
"I highly recommend Jay and his team. My car needed to be repaired. The shop I took it to initially was backed up 9 days. Jay didn't hesitate to reach out to another location that had an immediate opening and his team even took care of the paperwork so the car would be towed and I didn't have to worry or take care of that. They were great throughout the entire process and a pleasure to work with."

Kathleen GINTY

August 3, 2023

5  out of  5 rating by Kathleen GINTY
"Emailed Mr. Ems Re:inquiry about rates. Responded immediately to my inquiry with a detailed explanation and courteous response. I am sure he is very busy yet took the time to courteously and promptly respond to my questions."

Colleen Joyce

May 26, 2023

5  out of  5 rating by Colleen Joyce
"Jay Ems was very knowledgeable, informative and easy to do business with! I highly recommend State Farm with Jay Ems as your agent. You made the process so easy and seamless for adding an older car to my policy! You’ve got my 👍🏼👍🏼 two thumbs up! ⭐️⭐️ Thanks again! :-)"

Christ-y Gee

May 25, 2023

5  out of  5 rating by Christ-y Gee
"We recently found out the insurance policy on our rental portfolio was increasing by 120% & the renewal was being forced six months early. We called Jay Ems in a panic. He worked so hard to give a competitive price, similar to what we have been paying. I know you may have loyalties to your current Ins. company but it doesn't hurt to give Jay a call. He really did come through for us."

Nicholas Hunter

May 17, 2023

5  out of  5 rating by Nicholas Hunter
"Jay was super helpful and knowledgeable and made shopping for car insurance for my first time really easy! Thanks State Farm!"

Jacki McAneny

May 11, 2023

5  out of  5 rating by Jacki McAneny
"Jay has been our agent for years and I've always felt confident in his knowledge, abilities and professionalism. He's always made the extra effort and taken really great care of us."

Maria Rybicki

April 16, 2023

5  out of  5 rating by Maria Rybicki
"We always have great service!"

Angela Lambrou

April 14, 2023

5  out of  5 rating by Angela Lambrou
"Jay Ems is the man. He got me the beat deal with the best coverage"

Joe Sperduto

April 13, 2023

5  out of  5 rating by Joe Sperduto
"Amazing service"

Regina Oakes

April 12, 2023

5  out of  5 rating by Regina Oakes
"The best in the business! Jay and team are organized, consistent, and kind! Jay goes above and beyond the role of an insurance agent to be sure his customers are treated just like part of the family! Thanks, Jay and team for all you do to make what can be a complicated and annoying process so simple!"

Allison Daley

April 7, 2023

5  out of  5 rating by Allison Daley
"The best!"

Karen Ehling

April 6, 2023

5  out of  5 rating by Karen Ehling
"Jay Ems… Best agent all around. Easy to get what you need at a reasonable price and he gives back to the community."

Ryan Gdovin

April 6, 2023

5  out of  5 rating by Ryan Gdovin
"Excellent customer service!"

Nicholle Donahue

April 6, 2023

5  out of  5 rating by Nicholle Donahue
"Jay Ems is so amazing always willing to take time to help out with advisement and direction even when it’s non insurance related he’s just a stellar guy as well as his staff are always willing to go the extra for their clients!!! Great team !!!"

Sean Devlin

April 6, 2023

5  out of  5 rating by Sean Devlin
"Jay is always available and very responsive to any needs or questions"

Mike Dees

April 6, 2023

5  out of  5 rating by Mike Dees
"I was looking to get renter's insurance. Not only did I get a great policy at a reasonable rate, but Jay's team made it so easy. Everyone I spoke with, either over the phone or by email, was extremely friendly and helpful. I highly recommend reaching out to Jay Ems and his State Farm staff."

Mark Baptista

April 5, 2023

5  out of  5 rating by Mark Baptista
"Great and easy agent to work with."

Patricia Dakuginow

April 5, 2023

5  out of  5 rating by Patricia Dakuginow
"Always available to answer questions. Takes time to explain any questions regarding policy"

Bridget Crozier

April 5, 2023

5  out of  5 rating by Bridget Crozier
"Can’t recommend Jay enough for your insurance needs!! We were with Nationwide for 20 years and after Jay worked with us and quoted us we instantly changed for car and home insurance!! Every call we make Jay is always available and so informative !!! We highly recommend him and if you are looking to save money and still maintain a policy please call Jay ASAP!!"

Carol Comly

April 3, 2023

5  out of  5 rating by Carol Comly
"Jay Ems offices are very responsive and knowledgeable. Highly recommend."

john capanna

April 3, 2023

5  out of  5 rating by john capanna
"Absolutely the best, friendly, helpful, agent, never disappoints. Great staff, do yourself a favor and call them."

Stacy Colello

April 3, 2023

5  out of  5 rating by Stacy Colello
"No matter what your coverage needs may be, if you want to be covered at the best possible price, you need to see Jay Ems at State Farm! He and his team offer excellent customer service and are always happy to answer any questions you may have!"

Pete Chichilitti

April 3, 2023

5  out of  5 rating by Pete Chichilitti
"Jay Ems State Farm insurance agency is so far above and beyond my expectations from his hands on help or one of his experienced agents they all are extremely knowledgeable and efficient at everything."

James Brabazon

April 3, 2023

5  out of  5 rating by James Brabazon
"Jay Ems has made our State Farm experience a 10/10 compared to all other insurances we have ever dealt with!! Highly recommend!!!"

Mary Bryant

April 3, 2023

5  out of  5 rating by Mary Bryant
"I’ve been with State Farm for many years, over 30 years! I’ve had nothing but great service and experiences with them! Recently I noticed an increase in my car insurance and called Jay to see if there was anything we can do to decrease the amount and he went over my policy with me and found away to decrease, since I recently retired and no longer use my car as much there was some savings for me! This is just one example of how Jay and his team at State Farm care!"